Client Documentation Pack

This page provides the public, client-safe PDF library for ECTS.

Available Downloads

Complete Pack

Download the ECTS Client Documentation Pack (PDF)

Audience: client leads, operations owners, program stakeholders, and governance reviewers who want the full external pack in one file.

Includes:

  • Platform overview
  • Detailed portal user workflows
  • Client-safe architecture and technical overview
  • Deployment and operations overview
  • Monitoring, incident response, backup, restore, and recovery
  • Revision history and sign-off page

Volume 1: User Guide

Download the ECTS Client User Guide (PDF)

Audience: operators, supervisors, onboarding teams, and client-side training sessions.

Focus:

  • Portal access and navigation
  • Cargo and journey workflows
  • Routes, inventory, maintenance, alerts, and report-by-report navigation
  • Users, profile, settings, and device pages
  • Readiness and escalation checklist

Volume 2: Operations and Deployment Guide

Download the ECTS Operations and Deployment Guide (PDF)

Audience: client IT, service oversight, operations managers, and continuity stakeholders.

Focus:

  • Runtime topology and deployment posture
  • Monitoring and service objectives
  • Incident response workflow
  • Backup, restore, and recovery guidance
  • Operational readiness checks

Volume 3: Technical Overview

Download the ECTS Technical Overview (PDF)

Audience: architecture reviewers, client technical teams, and governance stakeholders.

Focus:

  • System context and component boundaries
  • Security and access flows
  • Reporting and realtime behavior
  • Deployment shape and integration posture
  • Client-safe architectural explanation without internal developer material

Excluded From All Client PDFs

  • Backend and frontend local setup
  • Source-level technical deep dives
  • Internal implementation notes and engineering-only repository detail